I had a pleasant experience at Bonne Sante Hotel overall. The location was fantastic, right in the heart of Istiklal Street, which made it easy to explore shops and dining options. The staff was friendly and very accommodating, especially Mustafa and Yunus, who were always there to help. However, I did find some issues with the breakfast offerings, which could use improvement. Additionally, the entrance stairs might be challenging for guests with strollers.
Rooms
8.0
The Deluxe Suite with Jacuzzi was spacious and clean, providing a comfortable stay. However, I overheard that some rooms lack windows, which could be an issue for others.
Service
9.0
The service was generally responsive and friendly, with staff ready to assist with any requests. Mustafa and Yunus stood out for their really good help.
Location
10.0
The hotel boasts an excellent location, just a few steps from Taksim Square. It's perfect for accessing the vibrant shopping and dining scene of Istanbul.
Dining
6.0
Breakfast was basic and could be enhanced. If you arrive later in the morning, there might not be much food left.
Facilities
7.0
The hotel offers several useful facilities, including room service and reasonable housekeeping. However, the initial stairs to enter can be a hassle.
Jackson
United Kingdom,
February
2025
6.4/10
I had a cozy stay at Bonne Sante Hotel, perfectly situated on Istiklal Street. The room was spacious and impeccably clean, which I appreciated a lot. However, the breakfast was notably basic, leaving something to be desired. Overall, it was a good experience with a few drawbacks.
Rooms
8.0
My room was beautifully decorated and spacious, yet I heard some rooms lack windows, which I could understand might not be ideal. The cleanliness was great, but some amenities like the TV were lacking English channels.
Service
9.0
The staff, especially Mustafa and Yunus, were exceptionally friendly and helped with everything I needed. They were available 24/7, which made my stay much easier.
Location
9.0
Being right in the heart of Taksim Square was awesome. I had easy access to shops, restaurants, and attractions, but the area is bustling, so I appreciated the noise insulation in the room.
Dining
6.0
Breakfast had a simple selection, and while I enjoyed some aspects, I wished for more variety. An omelet would cost extra, which felt a bit disappointing considering the location offers so much delicious local food.
Facilities
7.0
The hotel offered decent facilities, including clean rooms and helpful service. However, the dining area was small and lacked some flair, and the lack of more advanced services was noted.
Layla
United Kingdom,
February
2025
6.4/10
I had a generally positive experience at Bonne Sante Hotel, thanks to its prime location on Istiklal Street and the extremely helpful staff. The rooms were clean and spacious, but the breakfast options were quite simple. While it was great to have a cozy atmosphere and good service, the lack of English-speaking TV channels was a downside for me.
Rooms
8.0
The rooms were spacious and beautifully designed, though some lacked windows for natural light (like Room 303). The beds were comfortable, contributing to good sleep.
Service
9.0
The staff was really good, especially Mustafa and Yunus, who were incredibly friendly and went out of their way to help me with anything I needed. The responsive service really enhanced my stay.
Location
9.0
The hotel is in a fantastic location right on Istiklal Street, making it easy to explore shops, restaurants, and attractions. It's centrally located with great access to public transport.
Dining
6.0
Breakfast was basic and did not offer much variety (I found it hard to find fruit in the morning), but there’s a nice coffee stand at the entrance that I enjoyed.
Facilities
7.0
The hotel provided good facilities like room service and housekeeping, though there are some stairs to climb before you reach the lobby (a bit tiring, but the elevator inside is handy).
Avery
United Kingdom,
October
2024
7.4/10
I had a bit of a mixed experience at Bonne Sante Hotel. The location was fantastic, being right in the hustle and bustle of Taksim Square, which made exploring easy (and exciting!). However, I found the room quite small, and there were minor issues like the absence of bath mats and towels (not ideal). Overall, while the staff were friendly and helpful, I feel some improvements are needed.
Rooms
6.0
The room I had was on the smaller side, and while it was clean, it lacked essentials like bath mats (which made the wet bathroom floor a bit tricky). I did appreciate the option of rooms with jacuzzis though, as they seem like a luxurious touch.
Service
8.0
The staff were really accommodating and quick to help with any requests, which made my stay smoother even when there were hiccups. Their friendly demeanor was definitely a plus!
Location
9.0
The hotel's central location on Istiklal Street was perfect for accessing shops and restaurants. I loved being so close to everything, from local eateries to public transport!
Dining
8.0
I enjoyed the breakfast offerings, which had high-quality dishes and a good variety. It was a good way to start the day!
Facilities
7.0
While the hotel had decent facilities like room service and airport shuttles, the lack of an elevator to the first floor was a bit inconvenient, especially with luggage.
Ella
United Kingdom,
October
2024
6.0/10
My stay at Bonne Sante Hotel had its highs and lows. The location on Istiklal Street was fantastic, making it easy to explore the vibrant area. However, the room I initially received was disappointingly small, which led me to check out within minutes—though I was charged for the full stay. The staff were friendly and helpful, but the management's response to my concerns left much to be desired.
Rooms
5.0
I found the initial room incredibly small, not matching the advertised size at all. After a quick consultation, I decided to leave, which was quite frustrating.
Service
5.0
The friendliness of the staff was a bright spot during my brief experience. They seemed eager to assist, but the hotel's management lacked responsiveness to issues.
Location
9.0
Being right on Istiklal Street is a huge advantage. It's close to shops and restaurants, making it very convenient for tourists like me.
Dining
5.0
Unfortunately, I didn't get to enjoy the breakfast experience fully, as the dining area felt cramped and limited. I found it challenging to find a table and wasn't impressed with the options.
Facilities
5.0
I didn’t use many facilities during my short stay, but they seemed to offer room service and other basic amenities. The hotel had potential if the service quality improved.